KHEVARA VOICE // PART OF KHEVARA ONE
EVERY IMPORTANT CALL. ANSWERED.
Customers do not always call when your team is available. KHEVARA Voice answers using your approved business knowledge, captures why the caller reached out, qualifies what matters, and routes the conversation to the right next step.
STATUS: Customer-facing within approved conversational boundaries.
OPERATIONAL DEMONSTRATION
THE CALL CAME IN AT 11:47 PM.
11:47 PM — INCOMING CALL
“I need pricing and availability for an event next month.”
11:48 PM — CONVERSATION UNDERSTOOD
KHEVARA identifies the reason for the call, checks company rules, and gathers required event details.
11:50 PM — OPPORTUNITY QUALIFIED
The request matches defined criteria ($15k+ budget, 120 guests, preferred dates open).
11:52 PM — NEXT ACTION ROUTED
The sales lead receives the summary, caller context, requirements, and recommended next step.
The caller got a response. Your team got the opportunity.
OPERATIONAL CONTRAST
BEFORE KHEVARA VOICE
- • Calls go unanswered after hours
- • Staff repeat the same intake questions
- • Details are captured inconsistently
- • Opportunities wait until the next morning
- • Handoffs arrive without context
WITH KHEVARA VOICE
- Calls are answered immediately
- Required details are captured accurately
- Conversations are summarized automatically
- Opportunities are qualified in real time
- Human escalation follows defined rules
CUSTOMIZED GOVERNANCE
IT KNOWS WHEN TO SPEAK. AND WHEN TO ESCALATE.
You define the exact parameters under which KHEVARA Voice operates:
Approved knowledge sources
Questions Voice may answer
Actions Voice may take
Restricted subject boundaries
Escalation conditions
Human handoff rules
Information Voice must capture
Complete transcript logging
APPROVAL STANDARD
YOU DECIDE WHAT KHEVARA CAN DO.
PREPARE ONLYKHEVARA completes internal work.
APPROVAL REQUIREDKHEVARA prepares. An authorized person approves.
AUTHORIZED ACTIONKHEVARA acts within boundaries you define.
HUMAN ONLYKHEVARA stays out completely.